Mobile / Casino
This policy explains what information baba999 collects when you access your account, make a Nagad or Rocket transaction, or browse the lobby — and how we keep that data under your control. Access and eligibility depend on your local law and the eligible regions listed at registration.
When you create an account on baba999, we collect the details you submit during registration — your name, contact information and the payment method you choose at checkout, which may include Nagad or Rocket. We also collect session data automatically: pages you open, the device type you use and your general location region. This data lets us display the correct lobby, keep your wallet balance accurate and match your transaction history to the right account. We do not sell your personal data to third parties. Data shared with payment processors like Nagad and Rocket is limited to what those services need to complete your transaction and nothing more. We may share data with technical service providers who help run the platform, but only under strict agreements that limit their use to the services they supply. Data retention follows the periods required by the applicable rules for the eligible regions we serve. You can review the specific retention period that applies to your account by contacting our support team. If you close your account, we retain only what local law requires and delete the rest on a scheduled basis. Use of this platform is subject to local law in Bangladesh and availability in your eligible region.
Not every service connected to your experience falls under this single policy document. Understanding the boundary helps you know where to direct questions about your data.
Login sessions, password resets and account verification steps are fully within this policy. Any data we collect during these steps — device signals, session tokens, login timestamps — is handled according to the terms described here.
Deposits and withdrawals made through Nagad or Rocket generate records stored in your account history. This policy covers how we store and protect those records on our side. The payment processor's own policy governs their handling of the same transaction.
Game titles from studios such as Pragmatic Play or PG Soft are content delivered to your screen. We track which categories you open so we can display your last position, but we do not share browsing patterns with game studios.
External links, payment processor pages and any service operating under a different domain fall outside this policy. We recommend you review the privacy terms of any third-party page before submitting personal details there.
You have real, actionable choices over the data we hold. Start by logging into your account and opening the profile section — that view shows the personal details currently on record, including your registered contact number and the payment method linked to your wallet. If any detail is wrong, you can submit a correction request directly from that page. We review and update confirmed corrections without delay. If you want a record of what data we hold, submit a data access request through the support channel listed in the contact section of this page. We will respond within the period required under the applicable rules for eligible Bangladesh regions. For any concern about how your data has been used, our support team is the right first point of contact — they can escalate privacy matters to the relevant internal team on your behalf. Closing your account is also a choice; the process is available in account settings, and we will confirm what happens to your data at that point.
Open the profile section after login to see the personal details and payment records currently stored against your account. This includes your Nagad or Rocket transaction history where applicable.
If your registered name, contact number or wallet detail is incorrect, submit a correction through the account settings page. We update confirmed changes and notify you when the record is adjusted.
You can ask for a summary of the personal data we hold. Send the request via the support contact path shown below. We respond within the timeframe required for your eligible region under applicable local rules.
Any concern about data handling — how a record was used, why a data point was collected, or what happens if you close your account — can be directed to our support team, who will route it to the right internal team.
If this policy raises a question you cannot answer by checking your account dashboard, the support team is the direct route. All privacy-related requests are handled separately from general account queries to keep response times consistent.
Open the chat icon from any page inside your account. Describe your privacy question or data request, and the agent will escalate it to the privacy team or confirm the action you need on the spot.
Send a written request to the support email address shown in the Help section of your account. Include your registered contact number so we can match the request to the correct account record without delay.
The profile and settings pages inside your logged-in account show your current data, linked payment methods such as Nagad or Rocket, and the correction form. Check there first before raising a formal support request.
We use standard technical measures to keep your account data and transaction records secure. Cookies and similar browser signals are used to maintain your session, remember your lobby position and keep your wallet state consistent across page loads. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how your account functions during a session.
Cookies keep your login session active and remember where you were in the lobby. We do not use cookies to build advertising profiles or share browsing data with ad networks. Your session data stays within the baba999 platform.
Account access uses authentication steps shown at login. We store passwords in hashed form and do not hold them in readable format. If you suspect unauthorised access, use the password reset option on the login page immediately.
We keep your account data for the period required by the rules applicable to your eligible region. Transaction records — including Nagad and Rocket history — are retained for the period needed to meet those requirements, then deleted on schedule.
When this policy changes in a material way, we notify you via the contact detail on your account before the change takes effect. The current version is always available on this page. Continued use of your account after notification means you have seen the updated terms.
These are the questions we hear most often about how your account data is collected, stored and managed on baba999.
We collect the details you enter during registration — name, contact number and preferred payment method. If you link a Nagad or Rocket wallet, those payment identifiers are stored against your account. Session and device data is also collected automatically when you log in.
We receive only the transaction confirmation and the identifier needed to match the payment to your account. We do not access your Nagad or Rocket account balance, transaction history on those platforms, or any other detail beyond what the payment processor sends us to confirm a completed transaction.
Log into your account and open the profile section to see your current registered details. For a full data summary, submit a request through live chat or the support email shown in the Help section. We respond within the timeframe required for your eligible region.
Yes. Open the account settings page after login and use the correction form for the detail you want to update. If the field is not editable directly, submit the correction through support with your registered contact number so we can match and update the record.
Game studios supply the game content you see in the lobby. We do not share your personal account data — name, contact number, wallet details — with studios. General, non-identifiable session signals may be used to load game states, but never your personally identifiable information.
We delete personal data that is no longer required once your account is closed. Transaction records and identity verification data are retained only for the period required by local law and the rules applicable to your eligible region in Bangladesh. We confirm the details at the time you close the account.